Effective date: January 1, 2019
Note: This document is only available in English, as it’s the official language of commerce for our clients (B2B) and in the regions we operate. Any translated copies are not valid.
Hello there, welcome to iTILE.app, a happy project which “Cognition Empowers” and is managed through TEGELS.NL.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, such as your name, country , email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. We may send you emails to allow you to participate in interactive features of our Service when you choose to do so. If you no longer wish to receive these emails, you may unsubscribe or opt out of them by canceling your account.
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
TEGELS.NL uses the collected data for various purposes:
- To offer you the opportunity to create a personal, premium or business account.
- To provide customer care and support, for example sending you our newsletter and offers.
- To handle your purchases and payment by our payment service provider.
- To provide, maintain and notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide analysis or valuable information so that we can improve the Service.
- To monitor the usage of the Service and detect, prevent and address technical issues.
We may use your email address to contact you for administrative purposes such as customer care, to address intellectual property infringement, right of privacy violations or defamation issues related to the data or Personal Data posted on the Service or with updates on promotions and events, relating to products and services offered by us and by third parties we work with. If you no longer wish to receive these emails, you may unsubscribe or opt out of them by canceling your account.
Transfer Of Data
Disclosure Of Data
We will not rent or sell your personally identifiable information to others!
TEGELS.NL may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of TEGELS.NL.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
We only retain the Personal Data collected from a user for as long as the user’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
- The contents of closed accounts are deleted within 3 months of the date of closure;
- Backups are kept for 3 months;
- Billing information is retained for a period of 7 years as of their provision to TEGELS.NL in accordance with the accounting and taxation laws in The Netherlands.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers and Third Party Resources
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Hosting and Storage Of Data
We may use third-party Service Providers to monitor and analyze the use of our Service.
Social Media Widgets and Plugin
- Custom Facebook Feed plugin
- Like Box / Page Plugin
- Icon Font Plugin
Links to Other Sites
Our Service may contain features or links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review every third-party sites or services you visit and to learn about third parties’ privacy and security policies before providing them with information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Personal Data Protection Rights (GDPR foundations)
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time,
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of restriction and rectification.
- The right to object and withdraw consent.
- The right to data portability by sending you a PDF-file containing your personal data.
If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated (third-party) Service, you may contact us. At your request, we will have any reference to you deleted or blocked in our database. You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us. You also have a right to lodge a complaint with data protection authorities: https://autoriteitpersoonsgegevens.nl .
Purchasing our products as timeline(s) and premium membership
If you no longer want to use iTILE.app, send an email to firstname.lastname@example.org to cancel all activities by deleting your account and deleting all created or shared timelines. When you submit a request to cancel your account, you lose all your rights to purchases made.
We care about our products and customers. We want to ensure that you are happy with your purchase and that our products work correctly in your environment. If you have any irresolvable issues getting one of our products to work or if you’re completely unhappy with it, we will be happy to provide a full refund. 14 days after the original purchase date, no refunds can be given.
After we have successfully processed your payment, you will be shown with a purchase confirmation screen and you will also receive an email containing the invoice of your purchase. If you have not received the email after a reasonable period of time, then please contact us. Our automated products such as timelines and premium membership can be used immediately.
- TEGELS.NL , THE NETHERLANDS
- By email: email@example.com